Workforce Management & Tracking

Deploy jobs, watch officers live, run check calls and welfare, chat with the field and keep the control room in control — on web and mobile.

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Novus Guard turns workforce operations into a live system: create and assign jobs, track progress, escalate welfare issues and keep evidence for clients. Controllers use the web live screen and reports; managers stay connected on the Control app; officers work from Mobile Pro.

Operational pillars

Jobs & deployment

Schedule, assign and monitor deployments with clear status from invited through in progress and complete.

Live tracking

Real-time officer location and live screen views for the control room.

Check calls & welfare

Structured welfare and check-call workflows so silence is treated as a risk, not an assumption.

Alerts & SOS

Panic and sensor alerts land with context so responders know who and where.

Chat

Admin–officer, group and peer messaging keeps instructions and updates off ad-hoc channels.

Time & admin

Timesheets, availability and related HR workflows sit alongside the operational picture.

Who uses what

Web controllers Live screen, job boards, reports, AI assistant and configuration.
Control app managers Jobs, welfare/job tracking, SOS, public jobs and voice-assisted actions on the move.
Officer app Accept work, book on/off, report, chat and raise SOS — including offline queue when signal drops.