How free and paid fit together
Free organisation accounts are for teams that want to explore B2B commerce on Novus Guard without a package subscription. You pick one or more free roles at signup. Paid Pro unlocks the full operational platform (lone worker, patrol, workforce, fleet and more, by package) with a dual-commerce workspace that can buy and supply in one place.
Free
Buyer
You commission work from security and field suppliers.
- Create and manage sites and supplier contacts
- Place orders with connected suppliers
- Plan order slots and track outgoing work
- Share sites with suppliers so they can deliver
- Message suppliers with order and query threads
- Connect with organisations that supply to you
- Hold more free roles and switch workspace when you need to
Buyer free is commerce-focused — not the full Pro control room or officer suite.
Free
Supplier
You receive and fulfil work from buyers.
- See incoming orders from connected buyers
- Keep buyer and site records for bookkeeping
- Respond on order and query threads
- Connect with organisations that buy from you
- Hold more free roles and switch workspace when you need to
Field officers, job bidding and converting orders into your own shifts need a paid Pro package with supplier capability — free supplier is the commerce front door, not the full workforce stack.
Free
Monitoring (ARC)
Alarm Receiving Centre / monitoring-oriented access.
- Work in a monitoring-focused organisation setup
- Can be combined with buyer and/or supplier free roles
- Suited to ARC-style oversight rather than full Pro operations packages
Choose monitoring alone or alongside commerce roles on the free signup form.